LOLC (CAMBODIA) Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. To support the rapid growth of our operations, LOLC is recruiting the following position:
Relationship Manager-Retail Banking
Main Responsibilities:
- Responsible for the deposit and ATM Card functions of LOLC with particular to deposit mobilization and financial services to ensure the long term growth.
- To manage relationship supervisor and ensuring teams enable to work smoothly and effectively and achieving plan.
- Understand customer and market dynamics and requirements necessary to initiates development of action plans to penetrate new markets.
- Initiate and develop deposit and ATM Card mobilization and financial services strategies to recruit new customers and keep them retention.
- Undertake regular market visits to recruit clients for deposits and ATM Card, determine potential cross sells, obtain feedback and recommend new products-services.
- Make a plan, organize and direct the day-to-day deposit & ATM Card mobilization with discretion necessary to fulfill the LOLC’s goal.
- Work with branches to find out strategies for collecting deposit, ATM Card and financial services and monitor sale target to ensure achievement the target.
- Prepare and organize the VIP customers' profile both who using LOLC deposit product and financial services who used to contact such as: Name, address, job and telephone, etc. And to ensure at available time of a properly information is responding to customer's feedback.
- Maintain ongoing vigilance for early signs of potential loss of deposit and financial services customers.
- Provide leadership and drives relationship supervisor, motivation, staffing and coaching effectively and efficiently to ensure strong growth of deposit and financial services.
- Report the sale report vs. plan and identify the strong and weak points for developing sale strategies and make customer satisfaction daily, monthly and yearly.
- Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
- Build and strengthen relationship with corporate, SME, and individual clients to provide optimal customer experience and maximize sales opportunities.
- Develop and maintain friendly, open, reciprocal working relationships and communication channels with all staff of LOLC.
- Perform other tasks which assigned by Relationship Management Manager-Retail Banking.
Qualifications and Requirements:
- BA/MBA in Sales and Marketing, Finance and Banking or related field.
- Knowledgeable in financial institution, law and regulations in Cambodia
- Minimum 3-5 year experiences in mobilizing digital banking products and merchants.
- Strong leadership and communication skills.
- Strong English communication both writing and speaking.
Women are Encouraged to Apply!
How to Apply For:
Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOLC (Cambodia) Plc. or via email: recruitment@lolc.com.kh
096 4211 999/087 400 277
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LOLC (Cambodia) Plc. has been serving Cambodian public and society for over 30 years, and has been recognized by both local and international financial authorities. Our products and services are committed to improving the livelihood of Cambodian customers.
#666B, Street 271, Kbal Tumnub Muoy Village, Sangkat Boeng Tumpun 2, Khan Mean Chey, Phnom Penh, Cambodia.
 023 991 991  info@lolc.com.kh |
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